Therapy in Kissimmee, Florida
Therapy that gets the family part
Rill is a one-clinician practice for Puerto Rican and Latino adults in their 20s and early 30s. Sessions are in English, Spanish or both, in person or by video, in the evenings, around a job or a class.
The space
Evenings, a lamp and a door that closes
Sessions run into the evening, in person on Emmett Street or by video from wherever you can talk.
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Sample photos.
What we do
Sessions in your language, on your terms
Individual therapy
One-on-one sessions to talk through work, school, relationships and the weight of what your family expects. Fifty minutes, at your pace.
About individual therapyYour family, your rules
How privacy works when your family is close: who knows you are here, how we reach you and whether anyone ever joins a session. You decide.
Read the pageSpanish, English or both
Say it in whichever language it comes out in. Switching in the middle of a sentence is welcome, and so is the word that only exists in one of them.
About languages
Your clinician
Keila Alicea, licensed mental health counselor
Keila sees young adults who are building their own lives next to the people who raised them.
She speaks Spanish and English and is happy with both in one sentence. Sessions are talk therapy with practical skills, and she tells you what she is doing and why.
Speaks Spanish and English
In person or by video
Licensed in Florida
Fit
Who Rill is for, and who it isn't
| Another practice may fit better if | Rill is a good fit if | |
|---|---|---|
| Age | Another practice may fit better ifYou are looking for therapy for a child or a teenager | Rill is a good fit ifYou are an adult, roughly 18 to 35 |
| Language | Another practice may fit better ifYou need a language other than Spanish or English | Rill is a good fit ifYou want to talk in Spanish, English or both |
| Family | Another practice may fit better ifYou want one therapist for the whole household at once | Rill is a good fit ifYour family matters and you want one hour that is only yours |
| Kind of care | Another practice may fit better ifYou need medication, testing or a written evaluation: Rill does not offer them | Rill is a good fit ifYou want talk therapy |
| Right now | Another practice may fit better ifYou are in crisis: call or text 988 now | Rill is a good fit ifYou can start with a first session in the days ahead |
What people talk about here
- Family
- Work
- School
- Identity
- Dating
- Money
- Moving
- Faith
- Limits
- Burnout
Your family, your rules
Close to your family, and still your own person
Many people who come to Rill live near, or with, the people they love most, and still want one hour that belongs only to them.
At Rill, you decide who knows you are in therapy, how we reach you and whether anyone ever joins a session.
Messages go where you say: text, call or email
No family member joins a session unless you ask
We explain the limits of confidentiality in writing
How it works
From first message to first session
Send a message
Use the form or text. Tell us the days and the language that work, and leave medical details out.
We reply in a business day
By the way you chose, with times for a first session.
Your first session
Fifty minutes, in person or by video. Keila explains privacy, fees and her method, and you ask anything.
You set the pace
How often you come is decided together, and you can change it.
50 min
A sessionIn person or by video
2
Languages, in any mixSpanish and English
Evenings
Monday to ThursdayUntil 8 p.m.
1
ClinicianThe same person every time
How fees work
The answers to what most people ask before a first session.
Insurance we work with
Rill is out of network with insurance plans, so you pay for each session yourself. We do not bill Medicare or Medicaid. If you would rather use a plan, we are glad to share the names of counselors who do.
Out of network with insurance plans
No Medicare or Medicaid
If you pay yourself
You pay at the end of each session by card, HSA and FSA cards included. Your fee is given to you in writing before you start. A limited number of reduced-fee spots are held back; ask how to request one. We ask for 24 hours' notice to change an appointment.
Receipts for reimbursement
Each month we give you an itemized receipt (a superbill) with the dates and the kind of session, to send to a plan that may reimburse part of out-of-network care. It carries a diagnosis code that your insurer can see. Your plan decides whether it reimburses anything, so ask it before you begin.
An estimate in advance
If you pay without insurance, you have the right to receive a Good Faith Estimate in writing, before care begins, of what it will cost. We give you one before your first session. If your final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Your rights, at cms.gov/nosurprisesChecking your benefits
We do not check benefits, because we do not bill your plan. To find out whether your plan reimburses, call it before your first session and ask about out-of-network mental health services.
Questions
What most people ask first
Do you take my insurance?
Rill is out of network with every plan and does not bill Medicare or Medicaid, so you pay for sessions yourself. On the fees page we explain the receipt you can send to a plan that may reimburse out-of-network care.
What is a superbill, and how can I use it?
A superbill is a monthly receipt that can go to your plan, which may reimburse part of the cost. It lists the dates and the kind of session and carries a diagnosis code your insurer can see. Your plan decides whether it pays anything.
What is a Good Faith Estimate?
If you pay without insurance, you have the right to a written estimate of the cost before care begins. If your final bill is $400 or more above the estimate, you can dispute it. We give you the estimate before your first session.
How much does a session cost, and how do fees work?
Your fee is given to you in writing before you start, and you pay by card at the end of each session. The fees page walks through insurance, receipts, estimates and reduced-fee spots.
Can I use an HSA or FSA card?
Yes. HSA and FSA cards work like any other card at checkout. Ask your plan administrator what it accepts as an eligible expense.
What happens in the first session?
Fifty minutes, in person or by video. Keila explains privacy and fees, asks about what you want from therapy, and answers your questions. You decide whether to continue.
Write to Rill
Tell us how you would like to start
We reply within a business day, in English or Spanish, in the way and at the time you choose. Leave medical details out of the message.
- Monday – ThursdayToday
- 12 p.m. – 8 p.m.
- FridayToday
- Closed
- SaturdayToday
- 9 a.m. – 1 p.m.
- SundayToday
- Closed